Privacy Policy

Effective Date: 05/04/2026

Contact:

Text: 0423 716 760

Email: joshclintontbasketball@gmail.com

1. Privacy & Personal Information

JC Basketball is committed to protecting your personal information in accordance with

Australian Privacy Principles.

We may collect personal information including (but not limited to):

 Full name

 Contact details (phone, email)

 Emergency contact information

 Relevant health or medical information

 Payment details (via secure third-party booking system)

This information is collected for:

 Booking and scheduling sessions

 Communication regarding sessions

 Ensuring participant safety

 Processing payments

We do not store your credit card details directly. All payment information is securely stored and

processed through our third-party booking platform.

Your personal information will not be shared, sold, or disclosed to third parties unless:

 Required by law

 Necessary for service delivery (e.g. booking/payment systems)

2. Booking & Communication Policy

All bookings, rescheduling, and cancellations must be made through our oƯicial booking

system or via approved contact methods.

By booking a session, you agree to receive:

 Booking confirmations

 Reminder SMS and/or email notifications

 Important service updates

3. Payments & Card Authorisation

To secure your booking, valid credit or debit card details are required at the time of booking.

By providing your card details, you authorise JC Basketball to:

 Store your card securely via our booking platform

 Automatically charge the applicable session fee on the day of your booking

 Charge any applicable cancellation or no-show fees in accordance with our policy

4. Cancellation & Refund Policy

We understand that schedules can change; however, we enforce the following cancellation

policy:

 Cancellations made more than 24 hours before the session: No charge

 Cancellations made within 24 hours of the session: 50% of the session fee

 Cancellations on the day of the session or no-shows: 100% of the session fee

All applicable fees will be automatically charged to the card on file.

No refunds will be issued for missed sessions unless approved under exceptional

circumstances at our discretion.

5. Injury, Risk & Liability

Participation in basketball training involves physical activity and inherent risk.

By participating, you acknowledge and agree that:

 You participate at your own risk

 JC Basketball, including its coaches and staff are not liable for injuries, accidents, or

medical incidents

 You are responsible for ensuring you are medically fit to participate

Clients must disclose any relevant injuries or medical conditions prior to training.

6. Insurance

JC Basketball holds:

 $20,000,000 Public Liability Insurance

 $1,000,000 Professional Indemnity Insurance

7. Coaches & Staff

JC Basketball may engage additional coaches or staff to deliver sessions.

All coaches operate under the policies, standards, and expectations of JC Basketball.

By booking, you acknowledge that sessions may be delivered by an authorised coach or staff

member.

8. Court Hire & Property Damage

 Courts are arranged by JC Basketball unless otherwise agreed

 Clients are responsible for any damage caused to facilities due to negligence or

misconduct

9. Behaviour & Conduct

We are committed to maintaining a safe and respectful environment.

Clients must:

 Treat coaches, staff, and other participants with respect

 Follow instructions and safety guidelines

We reserve the right to refuse or terminate services without refund if behaviour is deemed

inappropriate, unsafe, or disruptive.

10. Photos & Media Consent

Photos or videos may occasionally be taken for coaching or promotional purposes.

 Consent will be requested prior to any public use

 Participation is not affected if consent is declined

11. Minors

 Clients under 18 must have parent/guardian consent

 A parent/guardian may be required to remain present during sessions unless otherwise

12. Agreement

By booking a session, you confirm that you:

 Have read and understood this Privacy Policy & Terms

 Agree to all conditions outlined above